Business

Marcia bites again: 175% insurance premium hike

WHAT THE? Berserker home owner Susanne Young reacts in outrage to the surprise she received from Suncorp Insurance. Susanne’s home insurance premium had increased by a staggering 175% this year. INSET: More than 1500 homes were damaged in Tropical Cyclone Marcia across the Rockhampton and Livingstone regions.
WHAT THE? Berserker home owner Susanne Young reacts in outrage to the surprise she received from Suncorp Insurance. Susanne’s home insurance premium had increased by a staggering 175% this year. INSET: More than 1500 homes were damaged in Tropical Cyclone Marcia across the Rockhampton and Livingstone regions. Chris Ison Rokcinsurance

WHEN she peeled open the Suncorp envelope and pulled out her home insurance renewal letter, Berserker's Susanne Young was stunned.

Suncorp is her home insurance company, and she had been more than pleased with their help when she took out a claim for damages to her house during Tropical Cyclone Marcia.

She lodged an insurance claim for damages to her roof, ceiling, gate and a fuse in her kitchen. She did not know the total cost for those repairs.

Things then took a turn on Monday this week when she opened her latest renewal notice from Suncorp saying her annual premium had gone up a staggering 175%.

The premium had jumped from about $1700 last year to $4700 this year.

When Susanne touched base with Suncorp about the "outrageous" increase, she claimed a company representative said the premium had gone up due to a reassessment of "natural risks" in this region.

She told The Morning Bulletin she wondered if other customers, or Rockhampton residents, had received premium increases of this magnitude.

Susanne wanted an explanation as to why the "natural risk assessment" of the area caused the premium increase, when the region was already prone to natural weather events like cyclones.

A 37-year long Suncorp customer, Susanne was considering "shopping" around for another insurance provider because she could not afford to pay this year's premium.

In the aftermath of Cyclone Marcia, Susanne had no problems dealing with the national insurance company, saying the telephone operators she spoke to were helpful and accommodating.

"It's just phenomenal... a $3000 rise is just outrageous," she said.

Susanne yesterday spoke to a neighbour who told her that his insurance premium was the same as last year.

She wanted to know if the insurance premium had gone up due to the home insurance claim she made after the cyclone.

Insurance woes?

If you are experiencing any insurance problems with your company, the team from Solve My Claim might be able to help.

Visit solvemyclaim.com.au for more information.

Topics:  cyclone marcia editors picks insurance money suncorp



Foodies' scavenger hunt: are you up for it?

IF YOU want to give your tastebuds the flavour sensations of a lifetime, here is the ultimate foodie’s scavenger hunt through Brisbane.

5 minutes with Israel Folau on footy, life and love

Israel Folau and Silver Fern netballer Maria Tutaia announced their engagement last last year.

WE CAUGHT up with football star and Brisbane ex-pat Israel Folau.

10 reasons to head to South Bank this summer

Head to the only inner-city beach in Australia!

South Bank has a ridiculous amount of fun things to do.

Five mammoth events you need in your life

No Caption

BRISBANE isn’t known for doing things by halves…

How to make your child's every dream come true...

Take a dip at South Bank in the inner-city beach.

‘I DON’T want to do fun things, Mum and Dad’… said no child ever!

How to do Eat Street the right way

Know where to start and where to end to avoid a huge food coma before you get to experience all the goodies!

EVERY Friday and Saturday night, Hamilton comes alive.

You can do WHAT in Brisbane?!

Talk about arriving in style! Take your pub crawl to the next level with a helicopter!

BET you didn't know you could do these things in Brisbane...

Horror drug-fuelled Rocky home attacker sentenced

Ryan Webley

Ryan Webley's LSD experiment went horribly wrong.

Jobs to apply for in CQ right now

Engineer with red hardhat working on a panel. Technician checking wires at panel in power plant

From administration to trades, there's something for almost everyone

Woman threatens neighbour claiming he drowned puppies in bucket

Puppy

She was heard yelling 'I'm going to kill you... you killed the dogs'

Local Partners

Woman threatens neighbour claiming he drowned puppies in bucket

She was seen pacing past his house yelling 'I'm going to kill you... you killed the dogs'


New Year New Yard

Win $1000 Bunnings Voucher
Learn More

Excitement builds over Da Vinci exhibition

Da Vinci Machines is on display at Rockhampton Art Gallery from 18 March until 25 May.

Exhibition features in excess of 60 models of machines

WHAT'S ON: Your guide to events in CQ this weekend

Aussie Shakespeare is a frenetic and good-humoured canter combining classic Shakespearean stories and characters with Australian themes from cyclones to football to the revolving door of federal politics.

Everything you need to know about events in the region

Puppetry of the Penis secrets revealed ahead of show

The famed Puppetry of the Penis is coming to the Sunshine Coast for shows in Noosa and Caloundra.

WARNING: This interview contains adult themes and traces of nuts

Nicole reveals her biggest parenting challenges

Actress Nicole Kidman.

Nicole Kidman says her kids are ‘deeply attuned' to her moods.

Suicide Squad director reveals his regrets about the film

Margot Robbie in a scene from the movie Suicide Squad.

DIRECTOR of superhero flick on what he’d change about ‘flawed’ film.

Meet the new Marco on MasterChef Australia: Yotam Ottolenghi

Israeli-born, London-based chef Yotam Ottolenghi will be a guest chef for a week on the 2017 season of MasterChef Australia.

AFTER Marco’s defection to Seven, MasterChef signs a true food hero.

Big Bang spin-off to be about kid Sheldon

Jim Parsons in a scene from the TV series The Big Bang Theory.

Actor Jim Parsons has dished on an upcoming Big Bang Theory spin-off

How Adam Brand’s Nashville dream fell apart

Country music singer Adam Brand talks about how heartbreak stopped him chasing his Nashville dream.

SINGER reveals how heartbreak stopped him from chasing his dream.

SHOALWATER: Protest efforts against land acquisition ramp up

Craig mustering cattle off the marine plain at their Marlborough property about and hour and a half north of Rockhampton

Online petition attracts loads of signatures, rally next week

Stockland's $150m pitch: Build it and they will come

Gladstone Marina. The Gladstone Regional Council offers a range of exciting job opportunities. Photo Contributed: Murray Ware.

Here's why we need to see Stockland upgrade start soon.

By the water's edge

Secure your seachange

HOT PROPERTY: Money to spend on land, buildings

File picture.

Sale, leasing of industrial real estate picks up in Mackay

Collapsed Coast company could owe up to $5 million

Staff, ATO, landlords among those out of pocket.

Ready to SELL your property?

Post Your Ad Here!