KYM IRELAND cannot understand how Australia Post can suddenly stop delivering mail to her Rockhampton home after they have done it for the past 10 months.
The Norman Gardens woman received a notice on July 23 advising her to relocate her mailbox to provide safer access for posties.
The notice also said her mail would be held at the Burnett St post office until the letterbox was moved.
Ms Ireland could not fathom the decision, given that mail has been delivered to her home since she moved in September last year.
Work and other commitments have prevented Ms Ireland from collecting her mail from the post office, which is 6.5km from her home.
She fears that when she finally gets to collect it, she will be charged a holding fee. Ms Ireland said she had located her letterbox with safety in mind.
It stands on the right of her driveway, allowing her to stop her car and clear it on the way into the garage.
Her builder told her to position it on the boundary line of her property rather than on the council-owned nature strip.
Ms Ireland, a 1984 Olympian with the Australian women's hockey team, said the council had approved the home and the letterbox was never raised as an issue.
"How is it I was getting mail all along and then in July they turn around and say they are not going to deliver anymore because they need safer access?" she said.
"What really frustrates me is that I've tried to do the right thing and take advice and then Australia Post can just turn around and say no more deliveries.
"They have said relocate your letterbox. If they want me to move it, surely they should tell me where to move it to.
"The thing is, I could put it somewhere else and they could say that's not suitable either."
Update your news preferences and get the latest news delivered to your inbox.