Business

Marcia bites again: 175% insurance premium hike

WHAT THE? Berserker home owner Susanne Young reacts in outrage to the surprise she received from Suncorp Insurance. Susanne’s home insurance premium had increased by a staggering 175% this year. INSET: More than 1500 homes were damaged in Tropical Cyclone Marcia across the Rockhampton and Livingstone regions.
WHAT THE? Berserker home owner Susanne Young reacts in outrage to the surprise she received from Suncorp Insurance. Susanne’s home insurance premium had increased by a staggering 175% this year. INSET: More than 1500 homes were damaged in Tropical Cyclone Marcia across the Rockhampton and Livingstone regions. Chris Ison Rokcinsurance

WHEN she peeled open the Suncorp envelope and pulled out her home insurance renewal letter, Berserker's Susanne Young was stunned.

Suncorp is her home insurance company, and she had been more than pleased with their help when she took out a claim for damages to her house during Tropical Cyclone Marcia.

She lodged an insurance claim for damages to her roof, ceiling, gate and a fuse in her kitchen. She did not know the total cost for those repairs.

Things then took a turn on Monday this week when she opened her latest renewal notice from Suncorp saying her annual premium had gone up a staggering 175%.

The premium had jumped from about $1700 last year to $4700 this year.

When Susanne touched base with Suncorp about the "outrageous" increase, she claimed a company representative said the premium had gone up due to a reassessment of "natural risks" in this region.

She told The Morning Bulletin she wondered if other customers, or Rockhampton residents, had received premium increases of this magnitude.

Susanne wanted an explanation as to why the "natural risk assessment" of the area caused the premium increase, when the region was already prone to natural weather events like cyclones.

A 37-year long Suncorp customer, Susanne was considering "shopping" around for another insurance provider because she could not afford to pay this year's premium.

In the aftermath of Cyclone Marcia, Susanne had no problems dealing with the national insurance company, saying the telephone operators she spoke to were helpful and accommodating.

"It's just phenomenal... a $3000 rise is just outrageous," she said.

Susanne yesterday spoke to a neighbour who told her that his insurance premium was the same as last year.

She wanted to know if the insurance premium had gone up due to the home insurance claim she made after the cyclone.

Insurance woes?

If you are experiencing any insurance problems with your company, the team from Solve My Claim might be able to help.

Visit solvemyclaim.com.au for more information.

Topics:  cyclone marcia editors picks insurance money suncorp



Date nights under $50

ACCORDING to The Bachelor falling in love involves helicopter rides, private jets, shopping trips, and we mustn’t forget the hot tubs.

Brisbane's arts and culture events centre stage

You loved the film, now you're about to love the musical. Don't miss The Bodyguard The Musical in Brisbane this July.

THE arts and culture events you don't want to miss.

Homewares stores to fulfil your Instagram dreams

No Caption

You too can become an Insta-star with these fab stores.

Top 10 Brisbane experiences to cross off your bucket list

Do yourself a favour and get amongst the food truck scene. Eat Street is a great place to start.

A GOOD bucket list doesn’t have to span continents or cost millions.

Six mega sporting events you need to be at this year

Don't miss all the action trackside this season.

IF THERE is one thing Brisbane does damn well, it’s play host.

Six reasons to get to Brisbane this Autumn

The Brisbane Powerhouse has free comedy on Friday nights.

AUTUMN has to be up there with one of the best seasons of the year.

The best things to do in Brisbane are FREE. Yes, FREE

Mt Coot-tha is a seriously gorgeous way to start your day.

HEADING to the big smoke doesn’t have to come with a big price tag.

'It was bad': Cowboy tells of terrifying moment bull tore liver

The moment Rohan is stomped by a bull during the PBR.

“When I started dry reaching in the arena I knew it was bad.”

BREAKING: Motorist's shock as rider 'tumbles' after he's hit by Lexus

ACCIDENT: A cyclists was clipped by a car on a busy Rocky road, a witness says.

BIKE rider hit by a car at 'full throttle' on a busy Rocky road.

Family man, former cop downloaded 142 disgusting images

THE 142 dirty images a family man downloaded are revealed in Rocky.

Local Partners

Zonta awards local students

Morgan Lewis, Jacqueline Harper and Hannah Smith have received Encouragement Awards for their recent academic efforts.


Win a $1000

GROCERY GIFT CARD!
Learn More

What to expect at Birds of Tokyo's Ipswich gig

The band will perform at the Racehorse Hotel on Friday.

BAND member Glen Sarangapany talks music, pub grub and doing shoeys

Bouldy Bush Ballad Bash a country treat

GREAT WEEKEND EVENT: Keith Jamieson at the Bouldy Bush Ballad Bash.

Country music festival to feature Jeff Brown

Revving up for Classics next weekend

Classics by the Coast, Bell Park, Emu Park

Engines set to roar at Emu Park family day out next weekend

Rebel Wilson says she didn’t have to lie to make it

I’M not glamorous, but that doesn’t make me a liar: that’s the message from Rebel Wilson on her second day in the witness box.

Kim Kardashian slammed over Manchester tribute

Kim Kardashian's tribute to Manchester didn't go down well

Top Gun 2 movie is happening, Tom Cruise confirms

Tom Cruise in a scene from the movie Top Gun.

TOM Cruise delights fans with announcement on Sunrise.

The first Baywatch movie reviews are in

From left, Jon Bass, Alex Daddario, Zac Efron, Dwayne Johnson, Kelly Rohrbach, and Ilfenesh Hadera in a scene from the movie Baywatch.

Critics were less than impressed.

Boyfriend loses it over sex lie

Stacey Louise’s sex lie destroys her relationship.

SEVEN Year Switch’s Stacey told a fib about her sex life.

Why Crowe’s thankful for those ‘bulls**t’ rumours

Russell Crowe and Terri Irwin in 2007.

Crowe and Terri Irwin have been dodging dating rumours for years now

MOVIE REVIEW: King Arthur - Legend of the Sword

Charlie Hunnam in a scene from the movie King Arthur: Legend of the Sword.

Why the critics have got Guy Ritchie’s King Arthur all wrong.

How Toowoomba house prices compare in Australia

For sale sign in front of home.

Here's what $700,000 will buy you in Toowoomba, Brisbane and Sydney

One of Maryborough's most historic homes is still for sale

FULL OF HISTORY: Trisha Moulds is owner of the historic Tinana state known as Rosehill. The beautiful home is currently for sale.

It has been the scene of both joy and tragedies over the years.

The face of the Sunshine Coast's overpriced rental crisis

Alyx Wilson had to rent a $385 unit in Currimundi because the market was too competitive for cheaper rental housing. She is now renting a room from friends who own a house in Currimundi, and says its much more affordable.

Young people feel the strain in competitive, expensive rental market

WATCH: Take a tour of a tradie's dream home

5a Bruce Hiskens Court, Norman Gardens, going for $720,000. INSET: Lea Taylor.

Huge block with potential for anything

Ready to SELL your property?

Post Your Ad Here!