Bill came in at the high water mark

By JOSEPH TERNOWETSKY

WHAT a difference one number makes. An incorrect water meter reading could have cost Spencer Murray more than $300.

Mr Murray, who lives along Reaney Road, Rockhampton, in a commercial classed property, noticed the error after the bill stated he had used over 600Kl in three months.

"We were really surprised,'' he said. "We usually only use about 70Kl.''

After checking all the taps and fixtures for leaks he looked at his water meter.

The meter read about 5547Kl and the bill had read 5947Kl. The meter reader had mistaken a five for a nine, he said.

"This should be a real warning to people to check their meters with their bills,'' he said.

Neil Hanschen, general manager for Fitzroy River Water said mistakes like this were uncommon.

"We are all human and make mistakes. There is always a slight chance an error can occur.''

But he said the meter readings are checked and double checked through the computer system, and people should not be concerned about errors.

If an error on a bill is discovered another reading would be done, he said.

"Contact us and we will immediately send someone out to do another reading,'' he said.

Bills have not gone out yet.



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