Burial bungle angers family
ROCKHAMPTON Regional Council this week apologised to a woman who branded them incompetent and lazy after they botched the signage at her father's burial site.
The woman said she was stunned when she found the wrong name on a placard at the site where, weeks before, she and her family had buried her father.
Her father's placard was two rows across.
After confusion following this as to where her father was buried, a worker at the Nerimbera Memorial Gardens assured her she was in the right spot.
But six weeks later the sign still hadn't been changed.
She claims at one point a staff member told her a woman was buried in her father's grave but this story quickly changed.
Council has apologised to the woman and her family and assured them of a full investigation into the way the burial ground is run.
The woman said she was left feeling angry and wondered how many other families were visiting incorrectly marked gravesites.
“I have the right to visit my father's final resting place and know that his remains are there,” she said.
“It would have been nice for it all to be sorted out for Father's Day (last week) but it wasn't and still isn't.”
The woman said council only recently placed a temporary plaque on the grave, but no explanation was given about how the plots were mixed up.
“It's ridiculous,” she said.
“The lack of compassion was a major issue for me; they couldn't understand why it was such a big deal.
“It's all I have left of dad.”
Councillor Stephen Schwarten said he was contacted by the woman and had taken the issue up with the cemetery.
“I understand there was a mistake made and there will be a more thorough investigation to come,” he said.
“I hope we can rectify the issue, it's a very sad matter and my heart goes out to them.”
A council spokesperson said council apologised for the distress experienced by the family.
“Council is carrying out an investigation into this incident, which includes the current processes and procedures in place at Memorial Gardens.”