AMY Webster and Bryce Morrice loved their wedding venue so much they booked it before they were officially engaged.
But only a few months out from the big day and after countless meetings with venue management, the couple saw a Facebook post which derailed all their plans. Coco's at Seaspray announced on social media last Thursday they would be closing their doors after two years in business.
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Amy said Bryce immediately replied to the message to ask about their plans, only to be told by the business they should have been informed already.
Since then, Amy said she had repeatedly attempted to contact Coco's at Seaspray via phone, email and social media with no response.
"When we went down there they were excellent business people, they would give us whatever we needed," Amy said.
In November last year, The Morning Bulletin reported business was going well for the Zilzie restaurant despite rumours it had gone into receivership.
Amy said Coco's management had reassured them several times the business wasn't going anywhere when asked about the rumours. "It's very frustrating, considering they told us we would never have any troubles," she said.
Zilzie's Reef Palms Resort has since contacted Amy with an offer to honour the booking with Coco's, but she said they had chosen to find a new venue.
While Amy and Bryce said they understood the difficulty facing Coco's owners, it was disappointing to find out on Facebook.
"I would have been a lot happier if they gave me a call and explained," Amy said. "I would still have been disappointed, but it would have made the process a lot easier."