A spokesman for Telstra said the cable was “quite significantly cut” by a contractor, who was not hired by Telstra, installing more fibre optic cabling in the area on Monday afternoon.
A spokesman for Telstra said the cable was “quite significantly cut” by a contractor, who was not hired by Telstra, installing more fibre optic cabling in the area on Monday afternoon.

Cut cable hampers businesses

A SEVERED fibre-optic cable left many businesses without phone, fax, internet and eftpos services at Yeppoon Central shopping centre and surrounds yesterday.

It caused frustration for shoppers and “destroyed trade altogether” at Nextra News agency in the centre, as the store also could not sell lotto tickets or phone credit and customers could not cash in scratchies.

Part-owner Eric Burger said gambling and purchases made by eftpos were more than half of the business sales.

“I don’t know who’s going to refund the loss in profit; it would be quite a few hundred dollars. Luckily Tuesday is not one of our busiest days.”

The “point of sale” or cash register worked in almost all stores in the centre, and the bigger companies could use eftpos through a wireless internet connection.

However, a bank and travel agency had to close because it could not operate without those services.

A spokesman for Telstra said the cable was “quite significantly cut” by a contractor, who was not hired by Telstra, installing more fibre optic cabling in the area on Monday afternoon.

The spokesman said two Telstra crews were sent from Brisbane to Yeppoon on Monday night to restore the cable yesterday, and new fibre cabling was also flown in from Brisbane. He said the services could be fixed today.



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