Everyday hero averts tragedy

SHERYL Schneider has been hailed a hero after she took a triple zero call from a Rockhampton resident who struck danger when a pot of oil burst into flames on the stove.

The Fire communications officer said the potential for an oil fire to become a full blown house fire was a hazardous reality.

“All it takes is for the person to put water on the fire and it can rapidly escalate”, Sheryl said.

She was successful in giving instructions to the caller on how to safely extinguish the fire while a crew was on their way.

“People should first turn off the hot plate or heat source and then they can use a fire blanket, saucepan lid or a wet tea towel to cover the flames,” she said.

“However they must leave it over the pot otherwise the flame will reignite. It is imperative that they don't put water on a fat/oil fire.”

Managing triple zero calls where people's lives and properties are in danger is all in a day's work for a communications officer.

Sheryl said triple zero callers were usually in a heightened state of anxiety and as a communication officer, it was important to remain calm.

A session will be held on Wednesday, September 16 for those interested in becoming a communications officer. For more information or to RSVP phone 4927 1277.



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