Follow up on carers concerns

ROCKHAMPTON nurse Michael Powell is urging anyone who cares for someone with a disability and who has difficulties with Central Queensland mental health services to give him a call.

Mr Powell, who is not a Queensland Health employee, said officers from the Health Quality and Complaints Commission would be in Rockhampton on Monday and would meet carers.

A commission spokeswoman yesterday confirmed the visit, saying officers were following up on concerns regarding the delivery of CQ’s mental health services.

One in 10 healthcare complaints made to the commission during the 2008/09 financial year came from CQ.

The commission, established in 2006, is an independent body dedicated to improving the quality and safety of health services across the state.

Mr Powell said a number of Rockhampton carers met with the commission’s chief executive, Cheryl Herbert, recently to air their frustrations.

“Most of the carers present at the meeting in September had been making individual representations to the hospital about the poor standard of mental health care by CQ mental health services, but expressed a common frustration that they felt that they were being ignored,” Mr Powell said.

He said despite huge amounts of money being channelled into the CQ mental health system, things seemed to be more disorganised than ever.

Queensland Health yesterday declined to comment.

Mr Powell can be contacted on 4922 5321 between 10am and 6pm or 0422 867 198 after hours.



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