A GOLD Coast bus company has launched an internal investigation into how a schoolgirl was left behind at a bus stop when her Go Card failed to scan.
Lucinda Bleakley, 12, said she was denied entry to the bus by the driver on Friday when the card, which she said had $10 credit, would not scan.
A spokeswoman for Queensland's Transport Minister Jackie Trad said the incident was alarming and a direct contravention of the No Child Left Behind policy introduced following the abduction and murder of Sunshine Coast schoolboy Daniel Morcombe in 2003.
The spokeswoman said the Minister's office would closely monitor an internal investigation by Surfside Buslines and said Ms Trad was "extremely concerned" by it.
Southport High School student Lucinda told News Corporation she was forced to call her father to collect her after the driver left her behind.