Pharmacist responds to SMS issues
YEPPOON pharmacist Bruce Elliot will extend opening hours on public holidays after locals were forced to drive to Rockhampton for medication on Boxing Day.
Mr Elliot apologised to people inconveninced by the Chemmart Pharmacy's 4pm closure on Monday.
The issue was raised in the SMS opinion pages of The Morning Bulletin this week.
But Mr Elliot said no customers had complained to him or staff over issues with business hours on the public holidays, since April, 2004, when he first set up in Yeppoon.
In response to the two SMSes, Mr Elliot decided the pharmacy would be open 8am to 7pm every day, except Christmas Day, from now on.
On Wednesday, a text message by PJ of Yeppoon stated: "Was trying to find a chemist open in yeppoon 4pm boxing day to get some medication for my sick child; was disgusted when could not find one open anywhere. Chemart ypn used to be open late every night, what's happening? Had to drive all the way to Rocky, at least rton chemists look after their community."
Yesterday, a text message by DG of Yeppoon commented on Chemmart not being open until 7pm daily, saying they would now support another pharmacy in the Yeppoon region.
There are four pharmacies in Yeppoon and two in Emu Park, with Cooee Bay Pharmacy confirming they do not open on public holidays.
"Firstly, I would like to apologise to DG and PJ for the inconvenience caused by pharmacies in Yeppoon only being available between 8.30am and 4pm on Boxing Day," Mr Elliot said.
"To my knowledge, under our ownership and previous management, Yeppoon Chemmart has always traded reduced hours on Boxing Day and New Year's Day. This is not a new initiative under our ownership."
He said the new trading hours would be in addition to those offered by Amcal Max Yeppoon Central Pharmacy.
"I also invite DG and PJ of Yeppoon to contact me on my mobile 0404 002 011 as I would like to offer my personal apology to them."