Home Delivered Computers general manager Adam Smith warns about computer-based telephone scams.
Home Delivered Computers general manager Adam Smith warns about computer-based telephone scams.

Scams target computers

AT LEAST five times a week panic-stricken computer and laptop owners turn to Home Delivered Computers for help with devices riddled with viruses from computer scams.

The most common scam seen by the Red Hill computer specialists is a Microsoft scam.

Manager Adam Smith said many people felt needlessly embarrassed for falling for the scams.

“It sounds harsh, but we often tell people ‘Microsoft doesn't care that much about you',” Adam said.

“It's the most common one, otherwise they say they are from a computer security company, like Norton.

“Victims receive a call from a person claiming to be working at a foreign call centre, known as ‘The Windows Service Centre'.''

The scammer claims to belong to a software support company that has been requested by Microsoft to fix problems on the victim's computer and informs the victim their PC is infected with viruses and needs to be fixed urgently or it will be disabled or destroyed completely.

The scammer will then direct the victim through a process on their computer ultimately giving them remote access to the computer to download viruses or gain access to personal information.

“They can put up things on the screen and then be doing anything behind it so you can't see,'' Adam said.

Adam advised people not to let their guard down if they believed they might have been scammed because the hackers often took a month before beginning to skim small sums out of bank accounts.

“We just tell people to bring in their computers for us to check them, and then keep an eye on their bank accounts,'' Adam said.

 

Top 3 scams:

  • Microsoft
  • Norton Security
  • AVG Anti-Virus


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