Suncorp concedes defeat after flood maps clear Rocky home
IT WOULD take a downpour of biblical proportions to flood Susanne Young's Craig St property.
Yesterday afternoon the council released detailed flood maps of the Berserker area after Suncorp Insurance cited "flood risks" for a substantial increase to Ms Young's insurance costs.
The Morning Bulletin previously reported this week that Ms Young said she had experienced a 175% rise in her insurance premiums, taking her total payment to $4700 a year.
After investigating other insurance options yesterday, she said even RACQ quoted her a shocking $8000 a year for home and contents insurance because of her flood risk.
Mayor Margaret Strelow said the maps reveal Ms Young's property to sit high and dry even in a major flood event.
"Council's creek mapping clearly shows that the Craig St address is not impacted by creek flooding even in a one-in-500-year event," she said.
"High level maps have been available on our website for some months."
Late yesterday afternoon the revelation seemed to have swayed the insurance company, with Suncorp promising to review Ms Young's premium "in light" of the new information.
In relation to the increased premiums across the Rockhampton region, Suncorp had encouraged the construction of mitigation to lower insurance costs, stating that premiums had been cut by 80% in areas that had received mitigation infrastructure.
Suncorp's Josh Cooney said areas in Rockhampton where "high risk is left unchecked and unaddressed", the company's premium costs would reflect the risk.
This statement left Deputy Mayor Tony Williams unimpressed, and he described the suggestion as a "slap in the face" following the millions of dollars spent on flood infrastructure by Rockhampton Regional Council this year.
Cr Williams said the council had spent $3 million on Berserker, $750,000 on Dean St, $1.5 million on Stack St and $800,000 on Mostyn St mitigation alone.
Suncorp Insurance said they would encourage all customers in Rockhampton to carefully review their policy and contact the company if they had questions or concerns.
Rockhampton Regional Council is providing flood searches free of charge to assist residents if they wish to discuss premiums with their insurers.
Ms Young said Suncorp Insurance had put her case to a team of staff and would get back to her within the next week with a reviewed price.
She said she was told the insurance provider would be putting a policy in place for an individual assessment of cases for residents with "astronomical increases" to their premiums following her experience.