Telstra makes progress on restoring service in Central Qld
TELSTRA technicians have worked through the night to complete repairs to a damaged redundant inland fibre cable near Harlin, Kingaroy, that was swept away by a landslide.
This means the back-up link for landline, mobile and broadband services that were progressively restored last night has been restored, across the South Burnett region in addition to Central and Northern Queensland.
As landline services are restored, customers will regain the ability to reach the triple zero emergency service.
The team of repair technicians arrived in Harlin by truck through floodwaters with police assistance last night to carry out the fix in the early hours of the morning.
Work also has been completed to provide additional redundancy in the region via links from Darwin.
While the outages resulting from the cable-cut have now been rectified, some services continue to be affected by localised power outages caused by storms.
These disruptions will be fixed as power is restored, or as access becomes available so Telstra can arrange emergency power.
Until all services are restored, customers are reminded that the emergency triple zero service may still be impacted or encounter congestion.
If customers are unable to reach triple zero, local emergency services such as police, fire and ambulance stations will be in operation and should be contacted directly where possible.