Businesses like this building material warehouse in Quay St can get help getting back to normal after the floods.
Businesses like this building material warehouse in Quay St can get help getting back to normal after the floods. Sharyn Oneill

Workshops advises on trying times

ROCKHAMPTON region businesses that are struggling to stay afloat, or could just use a little bit of extra guidance are in luck.

The Department of Employment, Economic Development and Innovation will be holding a number of workshops as part of the Essentials for Business Success seminars in the region next month.

The first will be a workshop on attracting new customers to your business, to be held in Yeppoon in a bid to help businesses that have complained of struggling with low tourism numbers.

The seminar will be held on May 11 at the Keppel Bay Sailing club from 9.30am to 12.30pm and is designed to give business owners the knowledge and skills needed to attract more customers and improve the business’s profitability.

Topics include growing your customer base, customer service strategies and converting new prospects to customers.

A Back to Business workshop will be held in Rockhampton on May 26 to help businesses still struggling after this year’s flooding.

The Back to Business workshops will help business owners to undertake a thorough assessment of their current business situation, as well as the market, finances and staffing requirements.

It will also offer help in planning for the future, including developing an action plan to identify areas for improvement and diversification, to strengthen your chances of future business success.

The workshop will be free to attend and will be held from 9.30am to 12.30pm at the Rockhampton Service Centre.

This will be followed by a series of workshops in Rockhampton, Yeppoon and Mt Morgan aimed at retaining your profitable customers.

The workshops are designed to help business owners retain existing customers and to get more out of them to improve their business’s profitability.

Topics include the long-term benefits of retaining customers, building customer loyalty and increasing the frequency, size and value of customer transactions.

The Rockhampton workshop will be held on May 31, the Yeppoon session on June 2 and the Mt Morgan session on June 3.

For more information or to register visit www.dtrdi.qld.gov.au, click on the link for Regional Services, click on the link for Departmental Workshops and Seminars, then click on Rockhampton.



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