customer service

Business farewells power duo after combined 65 years service

Premium Content Business farewells power duo after combined 65 years service

“I would like to say thank you to all the customers I have served and known over...

YANK IN OZ: Rude guests make life miserable for staff

Premium Content YANK IN OZ: Rude guests make life miserable for staff

Lisa Donovan shares a ‘helpful list’ for those travelling in the future.

Man’s ‘unacceptable’ find on pub receipt

Man’s ‘unacceptable’ find on pub receipt

Pubgoer claims he was sent a ‘racist’ order through anonymous app

Major insurer sets to grow Aussie base

Premium Content Major insurer sets to grow Aussie base

Youi transfers New Zealand portfolio so grow Aussie market

How a distraught customer took on a power company — and won

Premium Content How a distraught customer took on a power company — and won

Customer who had to see psychologist over retailer’s bad service

And the winner of CQ's best customer service is...

Premium Content And the winner of CQ's best customer service is...

A Yeppoon butcher who learned his trade from the 'old-school guys'

Telstra accused of ‘bullying’ confused customers

Premium Content Telstra accused of ‘bullying’ confused customers

Telstra accused of bullying customers on leasing deals

Why I call my customers a***holes, w**kers

Premium Content Why I call my customers a***holes, w**kers

Sassy owner reveals why she’s so unapologetic about biting back

Controversial cafe owner bites back

Premium Content Controversial cafe owner bites back

Cafe owner defends her handling of negative reviews

Coles’ new move to save lives

Coles’ new move to save lives

Coles saving lives with defibrillators in all stores,

'I don't feel safe': Mum's fears after identity theft scam

Premium Content 'I don't feel safe': Mum's fears after identity theft scam

A simple thing we all misplace that led mum to $10,000 debt

Are you being served? Online support key for customers

Premium Content Are you being served? Online support key for customers

Stores need to back up their web site's offerings with top service.

Hino launches online recall tool for owners

Hino launches online recall tool for owners

If their truck is affected, customers can resolve it

'As good as you can be with a hole in your head': KFC Barb

Premium Content 'As good as you can be with a hole in your head': KFC Barb

Local legend didn't realise, but a 'silent assassin' lived within

'S**t like this does happen': Fashion queen’s brutal video

'S**t like this does happen': Fashion queen’s brutal video

“As a business owner I’m super-embarrassed about all of this."

How Telstra drove me to tears

How Telstra drove me to tears

I'm not the first person to be driven to tears by Telstra

Parents angry at Amazon stuff-up

Parents angry at Amazon stuff-up

His order was cancelled without warning

OPINION: Cafe kicks customer out for takeaway cup

OPINION: Cafe kicks customer out for takeaway cup

Am I overreacting? Or was this unbelievably rude?

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